Not to mention, people in safer environments are happier. As people feel less confident about speaking out, more and more failure goes unmonitored until it's too late. When people feel ridiculed or judged for raising their hand to call out an error or a bug they think might be happening, they will raise their hand less and less. As people feel more and more secure in doing deployments, raising issues and speaking confidently in a company, the amount of failure goes down.Ĭonversely, the more unsafe an environment, the more failure compounds. It's a strange phenomenon that I've seen time and time again where if you lay out processes and tools that make things like software deployments safer, the effects continue to compound long after the change has happened.
Safety prevents errors from happening but, more importantly, when people feel safe, things become safer.
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